by Team Capacity | Oct 16, 2024 | Contact Center, Customer Experience
Capacity, an AI-powered support automation platform, is proud to announce transformational growth as it continues to help brands automate interactions with customers and team members. Capacity has acquired Lucy, Envision and Linc, bringing the company’s total number...
by Team Capacity | Oct 2, 2024 | Contact Center
Customer experience and support leaders know better than anyone that the role of the agent can be a tough one. Contact Centers have experienced record volumes in recent years and there are no signs of that trend changing. In this environment, leaders need to consider...by Team Capacity | Oct 1, 2024 | Security, Sub Processors
Subscribe to an RSS feed to be notified when we add new Capacity sub-processors (note: you will need to cut and paste the “Subscribe to an RSS feed” URL into an RSS Feed Reader to monitor updates). Capacity uses certain sub-processors to assist in...| Cookie | Duration | Description |
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| __tld__ | session | Description is currently not available. |
| _cfuvid | session | Description is currently not available. |
| _no_tracky_101397840 | 1 hour | Description is currently not available. |
| rl_session | 1 year | Description is currently not available. |
| ubpv | 6 months 1 day | No description available. |
| ubvs | 5 months 27 days | No description available. |
| ubvt | 3 days | No description available. |
| VISITOR_PRIVACY_METADATA | 5 months 27 days | Description is currently not available. |
| Cookie | Duration | Description |
|---|---|---|
| bcookie | 1 year | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs. |
| li_sugr | 3 months | LinkedIn sets this cookie to collect user behaviour data to optimise the website and make advertisements on the website more relevant. |
| yt.innertube::nextId | never | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
| yt.innertube::requests | never | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
| Cookie | Duration | Description |
|---|---|---|
| __cf_bm | 30 minutes | Cloudflare set the cookie to support Cloudflare Bot Management. |
| INGRESSCOOKIE | session | This cookie is used for load balancing and session stickiness. This technical session identifier is required for some website features. |
| li_gc | 5 months 27 days | Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes. |
| lidc | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection. |
| UserMatchHistory | 1 month | LinkedIn sets this cookie for LinkedIn Ads ID syncing. |
| VISITOR_INFO1_LIVE | 5 months 27 days | YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. |
| visitorId | 1 year | ZoomInfo sets this cookie to identify a user. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. |
| yt-remote-device-id | never | YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. |