Dev & API Platform
Automate Everything.
Integrate Anything.
Seamlessly connect, build and automate with low-code AI-powered workflows and integrations.
Why this matters
Manual processes slow innovation. Siloed data blocks automation. AI-driven integrations keep everything connected and running.
Get the highlights
Low-code automation
Build, embed and execute scripts with ease.
Seamless integrations
Connect APIs, apps and workflows effortlessly.
Enterprise-grade security
Role-based access, encryption and compliance built-in.
Capacity in numbers
19K+
Happy customers
1.5M+
Users who love us
36.3B+
Automated interactions
Explore the features
Dev Platform
Let AI take action so you don’t have to
Easily leverage APIs and scripts in the Dev Platform to automatically execute key tasks in support interactions.
Low Code Builder
Build apps for the dev platform
APIs
Push or pull data directly from your API of choice.
Scripts
Need to clean up some data? With Scripts, you can.
Conversations
Embed a Conversation directly in the App so it can be reused.
API Formats
No data left behind
Set up endpoints that support the most critical data formats, such as REST, SOAP, and XML.
App Center
Publish away
Create an App for Capacity’s Global App Center for all Capacity users to access, or build custom, private Apps for your team.
Embed
Embed where you want
While users are interacting with a virtual agent, call an API in real-time to post or retrieve data for the conversation. Or accomplish tasks faster with API(s) in automated workflows.
Bulk Actions
The little details matter
Quickly take action with easy duplications, bulk downloads, and seamless pagination through all your files.
Security
Security is our first priority
- Role Based Access Controls
- Cascading Permissions
- SSO
- SOC II
- HIPAA
- API
Trusted by 19,000+ organizations
Explore the Capacity platform
Intelligent Virtual Agents
Agent Assist + Live Support
Campaigns + Workflows
Conversational AI
Insights + Analytics
Security + Integrations
Frequently asked questions
Ready to elevate every conversation?
Find out how Capacity can help your team do their best work.