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At Capacity, we help teams do their best work.

Employees are overwhelmed, overloaded, and unengaged. We’re here to help.

Abstract product shot of the capacity chatbot answering a question from an employee about adding someone to their health insurance plan.

Teams are overwhelmed by questions, repetitive tasks, and navigating multiple systems.


This is where we come in. Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.

What does that mean?

Organizations turn to Capacity to drive the next generation of self-service by reducing the time spent searching for information, answering repetitive questions, and completing tedious tasks.

Here’s how.

Capacity provides everything you need to automate support and business processes in one powerful platform.

Abstract image of the Capacity chatbot answering an employee's question about getting reimbursed for a business trip expense.

Less information, more knowledge.

All of your organization’s knowledge, intelligently stored, dynamically self-managed, and made effortlessly sharable to those who need it most.

Image of the Capacity team

Help teams do their best work.

  • Discover the purpose behind our mission.

  • Ask your questions. We have answers.

Image of an employee with Capacity stickers on their laptop

To become the central place that teams turn to for information.

  • Get the scoop. We’ve generated some serious buzz.

  • Explore the ways Capacity helps our customers do their best work.

The Capacity team wearing ugly Christmas sweaters

Our values are distinctly Capacity.

  • We’re dedicated to creating amazing products.

  • We truly want to help our customers.

  • We strive to do the right thing while having fun along the way.



We treat people as adults with the freedom and responsibility that comes from a place of maturity. We value a fun and supportive environment, and we celebrate all successes along the way.

For a peek into our culture, we have Slack channels dedicated to the appreciation of sandwiches and bad jokes. Teammates are encouraged to wear slippers in the office because we believe you should be as comfortable at work as you are at home.

Join our team.

Join the startup that’s bringing the future of work to the here and now. If you’re a high achievement individual with a distinctively low ego, you’ll fit right in. 

Unlimited PTO (that’s right, we said unlimited).

Icon to illustrate Capacity's 100% coverage of medical insurance premiums.

100% coverage of medical insurance premiums (including vision) and short-term disability. Dental coverage and 401(k) Retirement Plan also available.

Icon to illustrate that Capacity provides healthy snacks to employees.

Healthy snacks and Blueprint Coffee (which includes a cold brew kegerator).

Capacity Team Photos
Image of a student in the Create-a-Loop program. as well as a photo of the prepare.ai conference

Community Involvement.


Capacity works hand-in-hand with its sister organizations.

Create-a-Loop logo


A nonprofit organization dedicated to bringing rigorous and ambitious computer science instruction to students in the St. Louis Metropolitan area. This includes students from low-income backgrounds, who have little-to-no access or are otherwise underrepresented in the field of computer science.

Prepare.ai logo


A nonprofit organization with a mission to increase collaboration around the fourth revolution technologies to advance the human experience. Its cornerstone event is a St. Louis based conference that cultivates a collaborative ethos by bringing together technologists and thought-leaders from a diverse array of disciplines and organizations.

Learn More About Capacity

KMWorld AI 50: Capacity was featured on a list of the top 50 companies empowering intelligent knowledge management


See our past accomplishments and future plans. Stay updated on all the recent news surrounding Capacity. We’re winning awards, releasing products, and growing out customer base.

An abstract image that shows how Capacity works in the workplace

Resource Library

Get a  closer look at our product. Download long-form content on industry-related topics. Sign up to attend our upcoming events. Watch our recent webinars and demos.

Future of work AI blog


Read our take on productivity at maximum capacity.Subscribe or skim to stay up-to-date on topics from AI to the future of work and beyond- we’ll share what it looks like in the workplace.