Capacity Resource Library and Upcoming Events

- Events
The Mortgage Collaborative 2020 Winter Member Conference
Join the Capacity team at The Mortgage Collaborative’s 2020 Winter Member Conference in New Orleans! We’ll be...
- Feature Story
Don’t punt your 1 on 1s
1-on-1 meetings are paramount to an engaged team and healthy corporate culture. Yearly retreats and holiday bonuses are g...
- Feature Story
Attention Chatbot Shoppers: 3 Must Haves
Healing pain points and capitalizing on opportunities is what chatbots areengineered to do. But which of them is best? Yo...
- Ebooks
4 Ways Chatbots Boost Productivity
The pace of business is increasing. E-commerce, digital advertising, social media, and the entire 4th industrial revoluti...
- Ebooks
3 Benefits You’ll Only Get From a Helpdesk
As customer service technology evolved, more companies leverage it to provide customers with the support they need and ex...
- Ebooks
Helpdesk Buyer’s Guide
Finding the right helpdesk for your organization can prove a difficult process. With so many options, who’s to say which ...
- Videos
How to Use Guided Conversations
With Capacity’s Guided Conversations, you can Create customized follow-up responses for your team. Collect informat...
- Ebooks
3 Ways AI Powered Chatbots Help SMBs Level The Playing Field
We live in a self-serve world where consumers would rather search for the answers themselves. In fact, Gartner predicts t...
- Ebooks
Knowledge Management Buyer’s Guide
We live in a self-serve world, and it’s time to make finding and sharing information at work just as easy as searching fo...