Supercharge Customer Service with human-focused AI.
Deflect over 90% of your most common software questions so you can win and retain more customers. Capacity’s AI-powered platform is always learning.
More than just a chatbot.
onboard new users, deflect tickets, and support your clients 24/7/365.
Reduce helpdesk support tickets
Capacity intercepts questions, providing immediate responses, so your team can get back to innovating
Our advanced robotic processing automation (RPA) reduces manual and repetitive workflows, saving you time and money.
Security is key
Capacity offers best-in-class encryption, complete data privacy, and is GDPR, CCPA, HIPAA, and SOC 2 compliant.
Proven with Great Brands
Support that never sleeps
24/7/265 Automated Support
Your software doesn’t take the holidays or weekends off, and you can’t always predict when customers need help. Give them the support they expect, at all times of day or night.
Create Software Superusers
Connect to your product’s knowledge base, wherever it’s stored, and empower your users with instant, dynamic answers to their FAQs. From web pages to documents, spreadsheets and more, Capacity ensures customers get instant, accurate answers.