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Keep Work Flowing with Tech Support Automation

Streamline your tech support with automation that answers FAQs, deflects tickets and prioritizes agent time.

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a customer asking the capacity knowledge sharing platform how they can get a new health insurance card

Answer FAQs with ease and speed

Don’t waste your IT team’s time with repetitive requests (looking at you, wifi password request). Capacity can auto-respond to FAQs and deflect 90% of tickets – wherever your team works.

Free up your IT team

Tech issues happen, but with the right tools, your team can avoid answering the same questions and prioritize tickets.

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a customer asking the capacity knowledge sharing platform a question it can't answer, then sending the unanswered question to copilot console

Prioritize tickets with purpose

Some tech issues are hot and others are…not. Capacity tools can optimize your IT team’s time and manage the workflow with ticket prioritization.

SUPERCHARGE YOUR TOOLS WITH 150+ INTEGRATIONS

Ready to streamline your tech support? Sign up for a demo below to see Capacity’s technology in action.

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