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Featured Customer Story

DSW Designer Shoe Warehouse Saves $1.5M in Support Costs with Virtual Agents.

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Customer Success at a Glance

90%

Of questions answered automatically

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27K+

Inquiries deflected per week

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20%

Decrease in call center costs

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6000+

Questions answered per month

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YMCA of Greater Dayton serves members faster by deflecting 5900+ inquiries per week.

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NextMove responds to candidates faster while saving staff 200+ hours a week with Capacity.

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PRMG uses Capacity to support over 900 internal staff.

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Festival of Nations automatically answers over 90% of questions from event attendees.

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AnnieMac streamlines GSE search by answering 90% of LO questions with AI.

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V.I.P. Mortgage automates onboarding and underwriting with AI.

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West Community Credit Union reduces phone expenses by 20% with AI deflection.

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Maryville University answers 6000+ student questions with AI.

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The Mortgage Collaborative saves 80 hours per event using AI and automation.

Hear What Our Customers are Saying

Capacity reviews sourced by G2

From Large Brands to Local Favorites

 

Over 1900 Customers Love Capacity