Featured Customer Story
How Culligan Water generated $650K in 60 Days with SMS AI virtual agents.
Customer Success at a Glance
Callzilla increases accuracy and speed of resolution with Agent Assist.
NRTC decreases attrition by 32% with Capacity conversation intelligence.
Capacity supports the NHS through a global health crisis.
AAA deflects 30M Calls using Capacity's omnichannel AI agents.
DSW saves $1.5M in support costs with AI voice and SMS agents.
Thrasio saves $260K with auto QA and CSATai.
Valvoline decreases AHT by 20 seconds with SMS AI virtual agents.
YMCA of Greater Dayton serves members faster by deflecting 5900+ inquiries per month.
ScS saves $260K annually with SMS.
BCU saves $100K+ in annual labor savings with Capacity Auto QA.
Peak Credit Union improves call quality with Capacity
West Community Credit Union reduces phone expenses by 20% with AI deflection.
Penske confirms 1,000+ reservations each month with AI automation.
SECO Energy reduces cost per call by 66% with AI virtual agents.
Brightree drives $1.88m in patient collections with AI agents.
Choice Hotels saves $1.65M with call routing and virtual agents.
PacSun resolves 85% of customer inquiries with virtual agents.
Culligan Water generates $650K in 60 Days with SMS AI virtual agents.
Festival of Nations automatically answers over 90% of questions from event attendees.
PRMG Uses Capacity to support over 900 internal staff.
Capacity gives London Gatwick Airport a voice with AI.
How Johnsonville uses AI to transform work and unlock insights.
Maryville University answers 6000+ student questions with AI.
V.I.P. Mortgage automates onboarding and underwriting with AI.
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