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Real-Time Transcription

Stay efficient, secure, and accurate, using our Transcription Engine, fully equipped with an unconstrained grammar—SLM for any natural language application.

Strengthen Decision-Making and Improve Diverse Customer Experiences

Transform the spoken word, from a variety of languages and accents, into readable, understandable text enabling you to make better business decisions and boost your CX.

  • Accurate
    90%+ accurate. Well above other automated transcription tools and manual (human) transcription.
  • Affordable
    Over 150+ integrations help you cut costs by avoiding third-party transcription companies.
  • Future-Proof
    Built on the foundations of AI and Deep Neural Networks—and built to grow with you.
  • Seamless
    Real-time speech-to-text. Our ASR engine delivers high availability and extremely accurate transcription with no latency.

TRUSTED BY 2,000+ ORGANIZATIONS

3M
Disney
Valvoline
Sargento
LinkedIn
Aveda
Eddie Bauer
Kraft Heinz
Nike
SSM Health
Titleist
Pearson
McGraw Hill
YMCA
DSW
American Express
Choice Hotels
Sony
NVIDIA
Sonobello
US Army
AAA
HomeAdvisor
VIP
211 Heartline
BankSouth
EXL
Banfield Pet Hospital
PRMG
Gordon Food Service
Asembia
InnovaCare
Maryville
USA Mortgage
Bodylase
OrthoBanc

Real-Time Transcription

Use data from real-time transcription. Of the 80% of companies using ASR for transcription, less than 30% are using their findings to improve outcomes and drive new business decisions. Don’t be one of them.

  • Gain customer insights
  • Create upselling opportunities
  • Identify coaching moments

Easily Leverage Your Transcription Data to Drive Your Business Forward

In-House Transcription

Control your files. With in-house transcription, you can manage access and know files are private, secure and only available to you.

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Easy, private and secure with greater control over your files.

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Your data and information is protected and safe from fraud.

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Go deeper with your analytics—oversee the audio from start to finish.