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Attract Students

Engage Students

Retain Students

Capacity is at the top of the class.

Capacity enables your school to deliver higher quality services at a lower cost while improving student outcomes.

Truly interdisciplinary.

What kind of learning experience could your university offer with all its knowledge instantly accessible in one location?

A student chats with Capacity asking about dorm assignments and Capacity answers with information

A Seamless Transition

  • New students have a lot of questions, especially in the age of COVID-19. Capacity is available 24/7 to answer questions from incoming freshmen and transfer students, decreasing the burden on your residential life team.
  • Through the Capacity Console, each department can add and manage their own FAQs so information is always up-to-date.
A student chats with Capacity asking for their syllabus and Capacity answers with a link to the syllabus

Instant access to knowledge

  • As remote and online learning becomes a larger part of the student experience, providing a reliable self-service channel is key. Students need to find instant answers to their questions. Capacity answers course specific questions by pulling information from your LMS through a secure API connection.
  • Capacity can also provide your faculty members with a dedicated Knowledge Base that they can use to manage their course materials.
a chat exchange between a student and the capacity bot regarding qualifying for CARES act financial aid

Automated solutions 24/7

  • Students have questions about their courses, but they also have questions about other aspects of their university experience. They want to know about financial aid options, the fitness center hours, and where they can park without getting a ticket.
  • The answer to all of these questions can be stored and managed in the Capacity Knowledge Base and made accessible via a simple, mobile-friendly chat interface.
Chat bubble of student asking for a copy of their transcript and a chat bubble of Capacity initiating a workflow

A better student experience

  • From fulfilling a transcript request to processing a refund for an online class, Capacity can automate support for common processes.
  • Automation provides a better user experience and saves money. It’s a win, win.
A conversation between Capacity and an employee asking about short-term disability coverage

Uninterrupted work

  • Your faculty and staff have questions about benefits, policies, and procedures.
  • You can store your handbook in the Capacity Cloud Drive so your team members can easily get answers to their questions, without having to reach out to a coworker.

Why Universities Choose Capacity

AI-native platform that continuously learns and grows.

An icon of a lock to represent safety and security

Secure, single platform for students, faculty, and staff.

Easy to use, easy to manage, deploys in 30 days

Highly personalized design and chatbot persona

EdTech Breakthrough, a leading market intelligence organization that recognizes the top companies and solutions in the global educational technology market, selected Capacity as the winner of its “Adaptive Learning Innovation of the Year” award in the third annual EdTech Breakthrough Awards program.

2021 EdTech Breakthrough Award for Adaptive Learning Innovation

Visit our test site and see for yourself.

Try asking the bot some of these sample queries:
•  I need my syllabus
•  How do I find out if I qualify for CARES Act
•  Emergency Financial Aid?
•  What is our short-term disability coverage?
•  I need a copy of my transcript
•  Request a visit
•  Is the fitness center open?
•  What Financial Aid do I qualify for?
•  Talk to an Admissions Expert

Image of Mark Twain College, the Capacity demo site for Higher Education