An AI-powered support automation platform that empowers teams and customers with instant knowledge and automated workflows.
Capacity connects apps, mines documents, captures tacit knowledge, and automates processes—all instantly accessible via chat.
All your company’s knowledge, at your fingertips. Capacity connects to your apps, mines your docs, and captures the tacit knowledge of your teams.
An intuitive, user-friendly knowledge base designed for the way you work. Leverage your organization’s knowledge however you see fit.
Capacity was built from the ground up on artificial intelligence. Machine learning and state-of-the-art algorithms power Capacity’s natural language processing.
Capacity meets your team wherever their workflow takes them. Whether Slack, MS Teams, Sharepoint, intranet, web, mobile, email, etc. We have you covered.
Lead your team members or clients exactly where you want them to go with guided conversations. Conversational trees with smart actions will perfect your org’s processes.
Capacity draws in your company’s experts to democratize the population and curation of the knowledge base.
State-of-the-art natural language processing means your teams can talk to Capacity just as they would another person on your team. No special syntax or code needed.
Whether you have a simple question or need to complete a multi-step workflow, Capacity’s AI chatbot can handle it.
Our developer platform lets you connect Capacity to your proprietary apps. View our growing list of app integrations.
Our human-in-the-loop CoPilot Console ensures that no question is ever left behind.
From spreadsheets to documents to webpages, Capacity’s patent-pending document mining technology surfaces the knowledge you need, instantly.
Security is important to you and to us. Robust encryption, GDPR, CCPA, SOC 2 compliance, and complete data privacy for your organization.
We’re on a mission to help teams do their best work. We’re winning awards and we’re generating some serious buzz. Check out the latest news below.
Tonya Hall interviews executives for our sister site ZDNet, and we’re running a selection of some of her most viewed videos. The following is an edited transcript of her conversation with David Karandish…
The St. Louis workplace startup helps its customers pull all of their organizational data together into a platform that makes company information more accessible to people inside the company…
“We created [Capacity] to help everyday workers be more successful by eliminating the wasted time and effort that comes from searching for basic workplace information,” said Capacity cofounder and CEO David Karandish…
Last month I attended the 2019 UNLEASH conference in Las Vegas, where I was able to meet with and talk to leading technologies in the TA/HR space…