RAG vs ChatGPT
By Scott Litman, Capacity SVP & Formerly Founder of Lucy Over the past two years, there have been incredible advances in generative AI tools like ChatGPT that have seen millions of working professionals go from first touch to daily indispensable tool in a very...
4 Real-World Examples of How to Use Chatbots for Higher Education
With shrinking budgets, stretched support teams, and increasing expecations for on-demand service, colleges and universities are turning to AI-powered chatbots to modernize how they operate. Far beyond simple help desk tools, AI chatbots for higher education can now...
6 Ways AI for Hotels Boosts Customer Experience and Profits
Imagine having a tireless team member who simultaneously boosts your marketing ROI, converts browsing visitors into booked guests, and delights customers without ever taking a coffee break. AI for hotels isn't just another tech trend—it's the competitive...
6 Hotel Chatbots for Hospitality Businesses
What if your hotel could handle hundreds of guest inquiries simultaneously, offer personalized recommendations at 3 AM, and save millions in operational costs? Hotel chatbots are making this possible, with: Omnichannel automation Unified data 24/7 customer...
Top Benefits of AI in Education for Students and Faculty
The benefits of AI may drive many schools to rethink its approaches.
Generative AI in Banking: 8 Real-World Use Cases to Learn From
AI is hardly a new concept for the banking industry, but adoption varies widely across asset classes, departments and more. Generative AI in banking is an opportunity to create tremendous value for banks, but banking professionals at every level need to understand how...
15 Must-Try AI Tools for Education in 2025
By now, you’ve probably heard about the benefits of AI in education. But what are the actual AI tools on the market that universities can start using today? And more importantly, what can they help streamline when it comes to administrative tasks, faculty workloads,...
10 Customer Service Examples to Drive Retail Growth
To drive retail growth, many retailers focus on their products and marketing initiatives. But standing out isn’t just about what you sell—it’s also about how you make your customers feel. Exceptional customer service isn’t optional anymore, especially in the age of...
5 Ways to Create an Exceptional Retail Customer Experience
What's the true cost of a bad customer experience? For 17% of consumers, it's just one strike and you're out. In today's hyper-competitive retail landscape, brands aren't just competing on price or product—they're fighting for emotional real estate in...
7 Automotive Software Companies Your Business Needs
In 2016, Mary Barra, CEO of General Motors, gave a speech about the rapid transformation of the auto industry. She said: “I have no doubt that the automotive industry will change more in the next five to 10 years than it has in the last 50.” Fast forward to today, and...