RAG vs ChatGPT

RAG vs ChatGPT

By Scott Litman, Capacity SVP & Formerly Founder of Lucy Over the past two years, there have been incredible advances in generative AI tools like ChatGPT that have seen millions of working professionals go from first touch to daily indispensable tool in a very...

6 Hotel Chatbots for Hospitality Businesses

6 Hotel Chatbots for Hospitality Businesses

What if your hotel could handle hundreds of guest inquiries simultaneously, offer personalized recommendations at 3 AM, and save millions in operational costs?  Hotel chatbots are making this possible, with: Omnichannel automation Unified data 24/7 customer...

15 Must-Try AI Tools for Education in 2025

15 Must-Try AI Tools for Education in 2025

By now, you’ve probably heard about the benefits of AI in education. But what are the actual AI tools on the market that universities can start using today? And more importantly, what can they help streamline when it comes to administrative tasks, faculty workloads,...

10 Customer Service Examples to Drive Retail Growth

10 Customer Service Examples to Drive Retail Growth

To drive retail growth, many retailers focus on their products and marketing initiatives. But standing out isn’t just about what you sell—it’s also about how you make your customers feel. Exceptional customer service isn’t optional anymore, especially in the age of...

7 Automotive Software Companies Your Business Needs

7 Automotive Software Companies Your Business Needs

In 2016, Mary Barra, CEO of General Motors, gave a speech about the rapid transformation of the auto industry. She said: “I have no doubt that the automotive industry will change more in the next five to 10 years than it has in the last 50.” Fast forward to today, and...