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Digital transformation blog

AI in the Workplace

Is Your Org Ready for Digital Transformation?

As data use and technology rapidly evolve, digital transformations are occurring across every industry.

Written by Jake Hopkins on Apr 1, 2020

Read Time: 3 mins
The Secret to Becoming a Superhero Support Agent
World-class support teams in every industry are deploying advanced AI tools for next-level service.

Written by Jake Hopkins
Read Time: 3 mins
AI and the Future of Work: Where You Fit
Just like when microwaves became commercially available, myths and misconceptions about artificial intelligence (AI) and ...

Written by Jennifer Sabin
Read Time: 4 mins
Functional or Fantasy? The Reality of RPA Software
In this article, we separate fact from fiction with regard to RPA software.

Written by Jake Hopkins

Put simply, this blog is maximum Capacity.

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Read Time: 4 mins
Three Signs Your Support Team Needs a Helpdesk
Even the most talented support teams can benefit from an AI-powered helpdesk.

Written by Kyle Hubert
Read Time: 3 mins
What Not to do When Creating a Digital Transformation Strategy
Rather than telling you how to create a digital transformation strategy, we’ve highlighted the areas to avoid.

Written by Joe Sullivan
Read Time: 2 mins
HR.com & Capacity Offer a FREE Coronavirus Chatbot
Capacity and HR.com have made a free coronavirus (COVID-19) resource available to any organiz.

Written by Jake Hopkins
Read Time: 4 mins
25 Companies Changing the Mortgage Industry
In the age of digital transformation, the mortgage industry has been slowly evolving and offering more automated solutions.

Written by Abby Barnhart
Read Time: 4 mins
Tech Bottleneck: 4 Hidden Enterprise AI Challenges
Improved CX, employee retention, and productivity are hallmark features of enterprise AI. But before deploying new softwa...

Written by Deon Morrow
Read Time: 3 mins
Team Member Shout-Out: Bre Evans
This month, we're recognizing our Controller, Bre Evans.

Written by Amanda Porter

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