Smarter Senior Living with AI Technology
Capacity’s generative and conversational AI solution transforms the way senior living communities operate and provide care.
Enhance Employee Experience
Ensure your team’s success by offering automated support to employees. From initial recruiting, through onboarding, and beyond, Capacity’s AI can answer employee questions within seconds.
Upgrade Your Resident Experience
Help potential residents learn about your facility by answering their questions on your website.
Give residents and their family members automated access to their weekly schedules.
Join 1,400+ companies that are improving their interactions using Capacity
EmpowerMe Wellness partners with senior living facilities to bring best-in-class therapy and lab work to communities. EmpowerMe leverages Capacity across all of its operations to increase efficiency. From onboarding, training, and staff support in HR, to IT ticket handling, Capacity does it all. EmpowerMe even leverages AI to support Diagnostic and Pharmacy questions and processes, like lab hours and testing capabilities.
Sono Bello, a leader in cosmetic surgery, faced high patient no-show rates due to inefficient communication. To provide a more convenient and discreet experience, they turned to Capacity. Now, an SMS virtual agent handles appointment confirmations, rescheduling, and allows patients to privately share information. By automating outreach, Sono Bello increased show rates by 9%—adding $1.5M in monthly incremental revenue and setting a new standard for patient care.
Bickford Senior Living needed help with staff retention rates and outdated technology. Hoping to continue providing high-quality care and create an engaging workplace, Bickford turned to Capacity.
Whether a CNA has questions about licensing, or a resident wants to know what’s for dinner, Capacity is there to help. By prioritizing helpful technology and employee satisfaction. Bickford aims to lead the senior living industry towards better care solutions.
Your Security is Our Priority
Capacity is committed to keeping customer data secure. This includes compliance with best-in-class security standards like HIPAA and SOC II.
Process Automation
Automate mundane work. On your team’s behalf, Capacity can connect to your systems, process data, send files, complete requests, and even reply to emails.
Examples:
• Digitized Paper Process
• Resident Move In
• Employee Onboarding
Supercharge your existing tools with 150+ integrations
