Booking and Scheduling
Scheduling is Now Frictionless.
No more wasted time, delays or guesswork. Reduce no-shows and convert more appointments with effortless scheduling.
Why this matters
Stop the scheduling chaos. Endless emails, missed meetings and slow response times kill productivity. Capacity makes booking effortless, fast and friction-free.
Get the highlights
Effortless booking
No back and forth emails, no delays. Just instant, seamless scheduling.
Smart matching
Automatically connect customers to the right team member.
Enterprise security
GDPR, SOC2, and ISO-27001 keep your data protected.
Capacity scheduling solutions in numbers
1.3M+
Users who rely on us every day
100+
Countries scheduling without limits
100M+
Bookings made effortless
Explore the features
Realtime Calendar Access
Stop the back-and-forth
Customers and teams book instantly with real-time availability. No delays, no confusion, just effortless scheduling that keeps things moving.
Intelligent Meeting Routing
Get the right person, fast
Smart routing ensures customers connect with the best available team member, balancing workloads and speeding up response times.
SMS & Email Notifications
Goodbye no-shows
Automated email and SMS reminders keep everyone on time, reducing missed appointments and last-minute cancellations.
Extensive Integrations
Connected to your workflow
Seamlessly integrates with Hubspot, Google, Microsoft, Apple, Zoom, Zapier and more—fitting right into your existing workflows without disruption.
Custom Branding
Booking built for brands
Custom branding makes every booking page look and feel like your company, reinforcing trust and professionalism.
Enterprise Security
Security you can trust
Enterprise GDPR, SOC2, and ISO-27001 compliance ensure customer and employee data stays protected at every step.
Explore the Capacity platform
Intelligent Virtual Agents
Agent Assist + Live Support
Campaigns + Workflows
Conversational AI
Insights + Analytics
Security + Integrations
Trusted by 19,000+ organizations
Frequently asked questions
How does Capacity handle team scheduling across time zones?
Capacity automatically adjusts for time zones, ensuring accurate availability for teams and customers worldwide, reducing confusion and missed appointments.
Can individual team members have personal Capacity booking pages?
Yes, each team member can have a customized booking page with their specific availability, services and branding for a seamless scheduling experience.
Does Capacity support pooled availability for team scheduling?
Absolutely. Capacity allows pooled availability, ensuring customers can book with the next available team member to optimize resource allocation and reducing wait times.
What integrations does Capacity Scheduling offer?
Capacity connects seamlessly with calendar platforms like Google, Microsoft, Apple and Fastmail; automation tools such as Zapier; and communication platforms including Zoom, Microsoft Teams and Slack. For payments, it works with Stripe, and it also integrates with key business systems like HubSpot, Salesforce, Google Analytics and many others—ensuring that every aspect of your scheduling process is unified and efficient.
How does Capacity ensure data security and compliance?
Capacity is GDPR-compliant and is SOC 2 Type II and ISO/IEK 27001 accredited, keeping customer and employee scheduling data protected at every step.
Can we customize Capacity booking pages with our branding?
Yes, businesses can fully brand Capacity booking pages with logos, colors, and custom messaging for a cohesive customer experience.
Does Capacity scheduling support different appointment types and durations?
Yes, Capacity allows businesses to define multiple appointment types with varying durations, ensuring flexibility for both internal and external scheduling needs.
How does Capacity manage notifications and reminders?
Capacity automates email, SMS and webhook notifications, keeping teams and customers informed about upcoming appointments to improve engagement and reduce no-shows, as well as sending post-meeting communications to share follow-up details, request feedback and provide next steps for continued support.
Does Capacity support multiple languages for global teams?
Yes, Capacity supports over 40 languages, including right-to-left scripts, allowing global businesses to offer a localized scheduling experience.
What onboarding support does Capacity provide for enterprises?
Capacity offers expert-led onboarding, training and dedicated account management to help enterprises optimize scheduling for customer and employee support teams.
Is it possible to integrate Capacity with several calendars at once?
Yes, Capacity seamlessly integrates with multiple calendars simultaneously. For example, you can connect all your personal Google calendars, your Apple calendar and your work Microsoft calendar at the same time. This ensures your availability is always up‑to‑date across all platforms, helping you avoid double bookings and streamline your scheduling process.
Ready to elevate every conversation?
Find out how Capacity can help your team do their best work.