Achieve Inbox Zero with Email Automation
Skip repetitive email responses and free up Customer Service reps to do their best work.
![Customer Support Email Automation Inbox abstract illustration of the Capacity knowledge base](https://capacity.com/wp-content/uploads/2024/03/Customer-Support-Email-Automation-Inbox-scaled.webp)
![Customer Support Email Automation a customer asking the capacity knowledge sharing platform how they can get a new health insurance card](https://capacity.com/wp-content/uploads/2024/03/Customer-Support-Email-Automation.webp)
Scale support functions with AI
Today’s customers are asking for more, faster. Support customers 24/7 without straining your Customer Service resources. Capacity’s Autopilot can read and respond to incoming emails before your team sees them.
Generate responses with ease
Autopilot pulls insights straight from your company knowledge base to generate responses to incoming emails or tickets. All you have to do? Approve pre-written responses, or set them to send automatically.
![CAP AI Toolkit suggestions (1) an abstract illustration of an employee asking the capacity knowledge sharing platform a customer support related question](https://capacity.com/wp-content/uploads/2024/03/CAP-AI-Toolkit-suggestions-1.gif)
![Customer happiness gauge a customer asking the capacity knowledge sharing platform a question it can't answer, then sending the unanswered question to copilot console](https://capacity.com/wp-content/uploads/2024/03/Customer-happiness-gauge.webp)
Keep customers and reps happy
Watch response and resolution times drop, while customer and team experiences soar.
SUPERCHARGE YOUR TOOLS WITH 150+ INTEGRATIONS
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