Keep Work Flowing with Tech Support Automation
Streamline your tech support with automation that answers FAQs, deflects tickets and prioritizes agent time.
![HR IT Tech Support Hero abstract illustration of the Capacity knowledge base](https://capacity.com/wp-content/uploads/2024/03/HR-IT-Tech-Support-Hero-scaled.webp)
![HR IT Tech Support CAP bots a customer asking the capacity knowledge sharing platform how they can get a new health insurance card](https://capacity.com/wp-content/uploads/2024/03/HR-IT-Tech-Support-CAP-bots.gif)
Answer FAQs with ease and speed
Don’t waste your IT team’s time with repetitive requests (looking at you, wifi password request). Capacity can auto-respond to FAQs and deflect 90% of tickets – wherever your team works.
Free up your IT team
Tech issues happen, but with the right tools, your team can avoid answering the same questions and prioritize tickets.
![HR IT Tech Support Chat an abstract illustration of an employee asking the capacity knowledge sharing platform a customer support related question](https://capacity.com/wp-content/uploads/2024/03/HR-IT-Tech-Support-Chat.gif)
![Tech Support Prioritize Tickets a customer asking the capacity knowledge sharing platform a question it can't answer, then sending the unanswered question to copilot console](https://capacity.com/wp-content/uploads/2024/03/Tech-Support-Prioritize-Tickets.webp)
Prioritize tickets with purpose
Some tech issues are hot and others are…not. Capacity tools can optimize your IT team’s time and manage the workflow with ticket prioritization.
SUPERCHARGE YOUR TOOLS WITH 150+ INTEGRATIONS
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