Simplify payment requests with SMS
Stop chasing payments across channels. Issue SMS requests and make payments easy for customers and your team.
![Customer Service Billing Hero abstract illustration of the Capacity knowledge base](https://capacity.com/wp-content/uploads/2024/03/Customer-Service-Billing-Hero-scaled.webp)
![Customer Service Billing Channels (1) a customer asking the capacity knowledge sharing platform how they can get a new health insurance card](https://capacity.com/wp-content/uploads/2024/03/Customer-Service-Billing-Channels-1.webp)
Payment requests shouldn’t take so long.
Every team needs fast payment resolution, but too often customer service reps spend valuable time chasing down payments across customers across channels.
Request payment via SMS.
Accelerate payment cash flow by requesting customer payments with text. Send an SMS updating customers about their outstanding payment and ask them to quickly confirm the bill to an existing payment method.
![Customer Service Billing an abstract illustration of an employee asking the capacity knowledge sharing platform a customer support related question](https://capacity.com/wp-content/uploads/2024/03/Customer-Service-Billing.gif)
![Customer happiness gauge a customer asking the capacity knowledge sharing platform a question it can't answer, then sending the unanswered question to copilot console](https://capacity.com/wp-content/uploads/2024/03/Customer-happiness-gauge.webp)
Quick resolutions improve CX.
Customers respond to SMS with a secure code to confirm payment. That’s it, they’re done. An easier experience enhances your organization’s CX scores.
SUPERCHARGE YOUR TOOLS WITH 150+ INTEGRATIONS
![](https://capacity.com/wp-content/uploads/2023/03/slack_50px.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/dropbox.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/teams.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/salesforce.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/asana.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/zoom.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/microsoft.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/monday.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/outlook.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/convertkit.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/clearbit.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/github.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/paylocity.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/adp.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/gdrive.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/hubspot.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/hunterio.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/zendesk.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/alexa.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/gmail.jpg)
![](https://capacity.com/wp-content/uploads/2023/03/marketo.jpg)