Capacity has been named No. 432 on the 2026 Inc. 5000, the annual ranking of the fastest-growing private companies in America.
With 813% revenue growth over three years, Capacity earned a spot among the top 500 companies on this year’s list.
The recognition comes during a period of continued growth for Capacity. Earlier this year, we surpassed $100 million in annual recurring revenue (ARR), growing from $5 million to $100 million in just 3.5 years. Today, more than 20,000 organizations, including 20% of the Fortune 50, use Capacity.
Our growth has been driven by a combination of product innovation and strategic acquisitions as we continue building a unified platform for customer experience automation.
Capacity brings AI agents, real-time agent assist, automated quality assurance, conversation intelligence and proactive outbound engagement together through a shared AI knowledge orchestration layer. The goal is simple: help organizations automate more of the customer journey without adding another disconnected point solution.
“Landing in the top 500 of the Inc. 5000 is a proud moment for Capacity,” said David Karandish, founder and CEO of Capacity. “We have moved fast, made bold bets and stayed close to our customers. This ranking confirms we are building the right company for this moment, and we are nowhere near finished.”
About the Inc. 5000
Companies on the 2026 Inc. 5000 are ranked according to percentage revenue growth from 2022 to 2025. This year’s list includes companies across industries including AI, advanced manufacturing, healthcare, consumer products and professional services.
Capacity’s No. 432 ranking places the company among the top 500 fastest-growing private companies on the 2026 list.
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FAQs
Capacity ranked No. 432 on the 2026 Inc. 5000, placing it among the top 500 fastest-growing private companies in America.
Capacity achieved 813% revenue growth over three years. The company also surpassed $100 million in annual recurring revenue (ARR) in 2026, growing from $5 million to $100 million in 3.5 years.
Capacity is an agentic customer experience platform that brings together AI agents, agent assist, conversation intelligence, automated quality assurance, outbound engagement and AI knowledge orchestration.
