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  • Customer experience (CX) tools
    Read Time: 3 mins

    CX Upgraded: Customer Experience Tools For 2020 & Beyond

    A great customer experience (CX) is a must-have for SMBs and enterprises alike.
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    Written by Jake Hopkins
  • Read Time: 3 mins

    Surprise & Delight: 3 Must-have Helpdesk Tools

    Check out what helpdesk features can have a meaningful ROI for your organization.
    Avatar
    Written by Jake Hopkins
  • chat bubble with a headset signifying a chat bot
    Read Time: 5 mins

    Chatbots for Work

    Chatbots are helping deliver a future where every employee enjoys the executive experience.
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    Written by Justin Schmidt
  • A photograph of lightbulbs to depict how helpdesks bring a new light into organizations.
    Read Time: 2 mins

    Not Just For Customers: How an Internal Helpdesk Will Revoluti...

    Deploying an internal helpdesk to assist internal teams will empower people with the support they need.
    Mark Feigenbutz
    Written by Mark Feigenbutz
  • A loan officer that has free time because she doesn't have to answer repetitive mortgage questions.
    Read Time: 3 mins

    The Top Five Mortgage Questions You’ll Never Have to Answer A...

    Mortgage loan officers probably worry less about fielding unique questions and more about answering the same questions.
    Amanda Porter
    Written by Amanda Porter
  • Read Time: 4 mins

    5 Ways Chatbots for Business Can Help Your Organization

    Effective communication is critical for any business, both externally with customers and internally with your employees.
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    Written by Justin Schmidt
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About Capacity

Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.

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