MENUMENU
  • Platform

        • Answer

        • Cloud Drive
        • Cobrowse
        • Help Desk
        • Knowledge Base
        • Live Chat
        • Surveys

        • Automate

        • Guided Conversations
        • Intelligent Document Processing
        • Session Replay
        • Workflows

        • Build

        • App Center
        • CapacityDB
        • Dev Platform
        • Interface Platform
        • LiveDB
        • Articles

        • How It Works

          Discover how we answer questions, automate tasks, and build solutions to any business challenge.

          Learn More

  • Use Cases

        • Customer Teams

        • Customer Support
        • Contact Center
        • See All

        • Internal Teams

        • Employee Experience
        • Human Resources
        • See All

        • Industries

        • MortgageAI-driven solutions for borrowers and loan officers
        • EducationImprove student outcomes at a lower cost
        • SoftwareDrive engagement on your platform
        • InsuranceAutomate support for the insurance industry.
        • See All
  • Customers
        • Letter from our CEOHear directly from David Karandish
        • Customer OnboardingLet’s help you get started
        • Customer Success StoriesRead success stories of our customers

        • PRMG Customer Spotlight

          Discover how PRMG is using Capacity to deflect 1000s of tickets each week and freeing their team up to close more loans.

          Learn More

  • Resources

        • Guides: A – E

        • AI and Automation in Higher Education
        • AI and Automation in Mortgage
        • Chatbots
        • Cloud Storage
        • Customer Experience
        • Digital Transformation
        • Employee Experience
        • Enterprise AI
        • Enterprise Search

        • Guides: F – Z

        • Future of Work
        • Helpdesk Solutions
        • Intelligent Document Processing
        • Knowledge Management
        • RPA and Workflows
        • Support Automation

        • Capacity Alternatives

        • Capacity Alternatives
        • Cloud Drive
        • Enterprise Search
        • Helpdesk
        • Knowledge Base
        • Workflows

        • Library

        • Blog
        • FAQ
        • Resource Library
        • Support
        • Status
        • Podcast
  • Company
    • About Us
    • Careers
    • Contact Us
    • Ethics in AI
    • Partners
    • Security
    • All Press
  • Login
  • Request a demo
  • Platform
    ▾
    • Articles
    • Cloud Drive
    • Cobrowse
    • Knowledge Base
    • Guided Conversations
    • Interface Platform
    • Live Chat
    • App Center
    • Help Desk
    • Intelligent Document Processing
    • Session Replay
    • Surveys
    • Workflows
    • CapacityDB
    • Dev Platform
    • LiveDB
  • Use Cases
    ▾
    • Customer Support
    • Contact Center
    • See All
    • Employee Experience
    • Human Resources
    • See All
    • Mortgage
    • Education
    • Software
    • Insurance
    • See All
  • Customers
    ▾
    • Letter from our CEO
    • Customer Onboarding
    • Customer Success Stories
  • Resources
    ▾
    • AI and Automation in Higher Education
    • AI and Automation in Mortgage
    • Chatbots
    • Cloud Storage
    • Customer Experience
    • Digital Transformation
    • Employee Experience
    • Enterprise AI
    • Enterprise Search
    • Future of Work
    • Helpdesk Solutions
    • Intelligent Document Processing
    • Knowledge Management
    • RPA and Workflows
    • Support Automation
    • Capacity Alternatives
    • Knowledge Base
    • Helpdesk
    • Workflows
    • Cloud Drive
    • Enterprise Search
    • Blog
    • FAQ
    • Resource Library
    • Podcast
    • Support
    • Status
  • Company
    ▾
    • About Us
    • Careers
    • Contact Us
    • Ethics in AI
    • Partners
    • Security
    • All Press
  • An employee accessing all her information in one place
    Read Time: 3 mins

    Six Ways to Provide an Exceptional Employee Experience

    Your employees are you best asset. Learn more about the benefits of integrating technology into employee-facing systems.
    Written by Beth Blafka
  • Read Time: 2 mins

    How PRMG is Using MOBi to Automate Support Internally

    PRMG uses MOBi, their online business intelligence, to automate support and answer over 90% of all questions in 1.6 seconds.
    Written by Emily Atchison
  • Read Time: 3 mins

    Webinar Recap: How Websites and Chatbots Can Engage, Educate a...

    The recruitment process is a critical step in the overall success of clinical trials, which is why organizations need to ...
    Written by Jennifer Sabin
  • An image of a human receiving assistance from a chatbot
    Read Time: 4 mins

    Why Chatbots Accelerate Trust

    When implemented correctly, chatbots powered by automation have the power to transform business operations and exceed exp...
    Written by David Karandish
  • image of Jeremy Grafke
    Read Time: 5 mins

    Meet Jeremy Grafke: L.O.I.S. CoPilot at LeaderOne Financial

    Our guest blogger, Tim Fox, interviews Jeremy Grafke about his experience as L.O.I.S CoPilot and human-in-the-loop at Lea...
    Written by Tim Fox
  • An abstract illustration of chatbot strategy in business
    Read Time: 4 mins

    How a Chatbot Can Improve Your Business

    Discover the many benefits of a chatbot for your customers and employees.
    Written by Gabriel Beer
  • An abstrarct illustration of a customer using a chatbot.
    Read Time: 4 mins

    Top 5 Ways Customers Benefit From Chatbots

    Chatbots are increasingly popular tools for 24/7 customer support. Read more about the key advantages chatbots offer cust...
    Written by Karaline Venezia
  • An abstract illustration of a chatbot's hand waving
    Read Time: 3 mins

    Meet Our Customers’ Chatbots

    Explore a few examples of the personalities that our customers have created for their chatbot.
    Written by Justin Schmidt
  • An image of a woman working from home
    Read Time: 4 mins

    Using Today’s Technology to Improve Remote Work

    Discover a few ways technology can improve the way teams work—even while working from home during a pandemic.
    Written by Jennifer Sabin
    • Load more posts
  • Company
    • About Us
    • Careers
    • Contact Us
    • Events
    • Ethics in AI
    • Partners
    • Press Room
  • Resources
    • Blog
    • Support
    • Status
    • Capacity Alternatives
    • FAQ
  • Guides
    • AI and Automation in Higher Education
    • AI and Automation in Mortgage
    • Chatbots
    • Cloud Storage
    • Customer Experience
    • Digital Transformation
    • Employee Experience
  • Guides Continued
    • Enterprise AI
    • Enterprise Search
    • Future of Work
    • Helpdesk Solutions
    • Intelligent Document Processing
    • Knowledge Management
    • RPA and Workflows
    • Support Automation
About Capacity

Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.

  • Privacy Policy
  • Terms of Use
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settings Accept
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled

This is an necessary category.

Non Necessary

This is an non-necessary category.

Save & Accept