The possibilities are endless when it comes to AI in the workplace. Learn more about the 3 parts of support automation: Self-Service, Agent Assist, and Campaigns & Workflows.
4 Questions to Ask a Potential AI Partner
The right partner should be working hand-in-hand with you to develop an AI roadmap for your future. Here are 4 questions to ask any new AI vendor.
4 Questions to Ask Yourself to Get Started with Automation
Start to build an effective AI strategy at your organization by considering these 4 questions.
3 Types of Support Automation and How AI for Work Can Help Your Business
Support automation can help businesses improve productivity, reduce expenses, and achieve better experiences for customers and employees alike.
Capacity Launches AIAssessment.com to Help Companies Get Started with AI
Capacity’s new customized AI Assessment helps companies identify opportunities, prioritize solutions and implement new technology.Â
Benefits of Automation in Clinical Trial Recruitment
Successful clinical trial recruitment involves many steps to choose participants. Automation increases the efficiency of the process.
The Link Between Servant Leadership and Profitability
Implementing servant leadership at your organization can improve productivity, employee experience, and profitability.
5 Top Examples of Companies that Underwent Digital Transformation
Discover five companies that began digital transformation long before it was guaranteed to provide positive outcomes.
The Effects of Fewer Meetings Inside and Outside of the Workplace.
Discover how three different organizations have benefited from limiting meetings.
The Benefits of Leading an Agile Marketing Team
To set your team members up for success, consider adopting an agile approach to marketing.
The Need for a Scalable Workforce
As we head into a new future of work, a scalable workforce strategy brings many benefits to your business.
7 Companies That Offer An Exceptional Customer Experience
Excellent customer service is more important than ever. Learn how Capacity can support your online customer services