December 2018 - Capacity

Industry

Use Case

Team

Contact Centers

Customer Support

HR & Ops

IT Support

Sales & Marketing

$

See all

Automotive

Beauty

BPO

CPG

Retail/Ecommerce

Education

Banking/Credit Unions

Insurance

$

See all

Authentication

Benefits Administration

Call Coaching

Call QA

Campaigns

Email Automation

Employee Onboarding

Intelligent Voice Assistant

Lead Generation

Tech Support

Inman Connect, Here We Come!

Inman Connect, Here We Come!

by Team Capacity | Dec 30, 2018 | Artificial Intelligence, Inman Connect, Real Estate

If you’ve been following us over the past several months, then you know that Capacity is no stranger to trade shows and conferences. In fact, they’re our jam. Better yet, they’re our bread and butter. From winning the People’s Choice Best in...

Roll Up Your Sleeves for Some NLP Modeling

Roll Up Your Sleeves for Some NLP Modeling

by Team Capacity | Dec 6, 2018 | Artificial Intelligence, Natural Language Processing

In a previous blog post, I described how advances in machine learning techniques are driving natural language processing forward at incredible speeds. Today, I’ll talk through the details of some of the most important of these innovations and how we think about...