by Team Capacity | Jan 28, 2021 | Automation, Mortgage Industry
The mortgage industry is one that continues to flourish, even if still needing better technology to keep up with demands. Capacity, a mortgage automation platform, is leading the way in providing that technology. Last year, we compiled a list of the 25 top mortgage...
by Team Capacity | Jan 27, 2021 | Artificial Intelligence, Automation, Education
Gone are the days of blackboards and slide rules. Instead, tech is finding its way into the K-12 classroom, with students, educators, and staff beginning to embrace the promise of artificial intelligence (AI). But what are the benefits of bringing AI into the K-12...
by Team Capacity | Jan 26, 2021 | Credit Unions, Demo
In the Credit Union Times webcast, our CEO and Cofounder, David Karandish explained how Capacity enables credit unions to drive a better member experience by starting with the team experience and working through member engagement. Discover how your team can work with...
by Team Capacity | Jan 22, 2021 | Artificial Intelligence, Automation, Future of Work, Helpdesks
In the 21st century, providing unparalleled customer service has gone from being a nice perk to being an absolute necessity. Providing excellent customer service is crucial for retaining current customers, acquiring new consumers through positive word of mouth, and...
by Team Capacity | Jan 20, 2021 | Artificial Intelligence, Automation, Helpdesks
Supporting employees in any company is often a challenging task due to the number of questions and problems needing to be addressed. Otherwise known as a helpdesk, those involved in these roles frequently get overloaded with request tickets, sometimes leading to...
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