Support automation helps companies improve the customer experience by offering automated solutions. Not only does support automation lead to happier customers, it also leads to happier employees and less turnover. When your company automates support for repetitive...
The mortgage industry is one that continues to flourish, even if still needing better technology to keep up with demands. Capacity, a mortgage automation platform, is leading the way in providing that technology. Last year, we compiled a list of the 25 top mortgage...
Gone are the days of blackboards and slide rules. Instead, tech is finding its way into the K-12 classroom, with students, educators, and staff beginning to embrace the promise of artificial intelligence (AI). But what are the benefits of bringing AI into the K-12...
In the Credit Union Times webcast, our CEO and Cofounder, David Karandish explained how Capacity enables credit unions to drive a better member experience by starting with the team experience and working through member engagement. Discover how your team can work with...
In the 21st century, providing unparalleled customer service has gone from being a nice perk to being an absolute necessity. Providing excellent customer service is crucial for retaining current customers, acquiring new consumers through positive word of mouth, and...
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