Last week, the Capacity team joined TMC members from across the country for TMC Days, Miami Nights. From innovative sessions to insightful conversations, we left feeling energized with several key takeaways. 1. The mortgage industry has gone paperless, but not...
In the beginning of March, the Capacity team traveled to the Sonoran Desert for a few fun days at L1 Summit. We enjoyed attending all of the outstanding events and connecting with new and familiar faces. Here’s some highlights of a few of our favorite sessions and...
We’d like to formally introduce MOBi – PRMG’s online business intelligence. MOBi provides instant answers to team members, saving them valuable time to work on other more important tasks. Who is MOBi? MOBi stands for My Online Business Intelligence. PRMG uses...
Innovations in technology mean that lenders can close more loans faster. This article will discuss how task-based workflow platforms like Capacity can streamline everyday processes and boost productivity through robotic processing automation (RPA). However, before we...
As the market has grown for helpdesk tools powered by artificial intelligence (AI) and machine learning (ML), customer and employee expectations for support-on-demand have responded in kind. In 2022 and beyond, there’s no room for an average support experience....
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