We’re spotlighting our Customer Success team to see how they use the Capacity platform to find answers instantly and automate workflows.
PRMG uses MOBi, their online business intelligence, to automate support and answer over 90% of all questions in 1.6 seconds.
All CX leaders should read these top books recommended by customer experience leaders working today.
Karaline Venezia presented a demo of Capacity at Digital Mortgage and explained how Capacity can help get instant answers to common questions and assist with repetitive tasks.
Showing your appreciation to clients can help build rapport. Here are some ways to thank your clients this holiday season.