We’re spotlighting our Customer Success team to see how they use the Capacity platform to find answers instantly and automate workflows.
How PRMG is Using MOBi to Automate Support Internally
PRMG uses MOBi, their online business intelligence, to automate support and answer over 90% of all questions in 1.6 seconds.
18 Books Recommended by Customer Experience Leaders in 2022
All CX leaders should read these top books recommended by customer experience leaders working today.
Digital Mortgage Virtual Demo Recap with Karaline Venezia
Karaline Venezia presented a demo of Capacity at Digital Mortgage and explained how Capacity can help get instant answers to common questions and assist with repetitive tasks.
5 Ways to Thank Your Clients This Holiday Season
Showing your appreciation to clients can help build rapport. Here are some ways to thank your clients this holiday season.