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AI is transforming contact centers. Cut call volume, and stay ahead.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
by Team Capacity | Jan 25, 2025 | Uncategorized
Nuance on-premise is reaching end-of-life. Do you have a plan to find a replacement? You need to not just stay on-premise but also likely want to match – if not improve – upon your existing speech capabilities with a Nuance replacement. And you ideally want a...by Team Capacity | Jan 23, 2025 | Uncategorized
Many nonprofits know the struggle: limited resources and growing demands that get in the way of their true mission, serving their communities. But emerging technologies like AI offer nonprofits real, cost-effective strategies to work more efficiently across the entire...by Team Capacity | Jan 14, 2025 | Uncategorized
While many dealerships have embraced automated scheduling online, a significant opportunity lies untapped in AI-powered voice scheduling. This specific application of AI technology stands to redefine customer service experiences in auto dealerships. The Untapped...by marketing team | Jan 7, 2025 | Uncategorized
By Scott Litman, Capacity SVP & Formerly Founder of Lucy One year ago, Microsoft made a groundbreaking $10 billion investment into OpenAI, signaling their commitment to revolutionizing their enterprise solutions with generative AI capabilities. This ambitious move...by Team Capacity | Jan 3, 2025 | Uncategorized
Real comments left by real users in the Capacity Answer Engine App The main reason I’m currently loving Capacity Answer Engine is … (Unedited in-app responses except for anonymization) “The opportunity to find what I’m looking for within a...