3 Ways Enterprise AI Improves Worker Efficiency
Enterprise AI is often praised for the positive impact it has on an organization’s bottom line. However, it’s presence in the workplace alone enables more efficiency and productivity since it can exponentially increase communication among customers and employees...
5 Problems an AI-Powered Chatbot Can Solve
We live in a self-serve world where consumers would rather search for the answers themselves. In fact, according to Microsoft, 90% of consumers expect an online portal for customer service. Unfortunately, many businesses still force consumers to contact a support team...
Improving the Customer Service Experience: Tech Trends
You might be surprised to learn that some orgs still view clever advertising as a standalone strategy. With the right budget, unscrupulous execs expect to move enough widgets to satisfy this quarter’s KPIs. It might not be sustainable (looking at you, Fyre Fest), but...