by Josephine Daly Tempelaar | Nov 19, 2025 | Artificial Intelligence
TL;DR AI strategy consulting helps companies identify where AI can add real value. Focus on solving problems and pain points, not the technology. Focus on automating repetitive tasks and ensuring team alignment. Use solutions that fit your existing systems, not the...
by Alexa Schmitt Bugler | Nov 13, 2025 | AI in the Workplace
TL;DR Zendesk is powerful but often criticized for its high cost, steep learning curve, and slow implementation. Users report difficulty getting timely support and needing significant admin resources to manage Zendesk. A strong Zendesk alternative should offer lower...
by Eglė Račkauskaitė | Nov 13, 2025 | AI in the Workplace
TL;DR Microsoft AI agents automate workflows, retrieve files, and assist employees across Microsoft 365 apps. They handle tasks like FAQs, meeting summaries, and coding support. Top alternatives to Microsoft AI agents in 2025 include Capacity, Kore.ai, Guru,...
by Scott Litman | Nov 10, 2025 | AI in the Workplace
Every day, I use ChatGPT, Claude and Grok in my personal life. While it’s been two and a half years, I still marvel at the superpowers that have been bequeathed to us mere mortals by OpenAI, Anthropic, and X.AI and at a trivial cost (I’m a paid subscriber to all...
by Eglė Račkauskaitė | Nov 10, 2025 | AI in the Workplace, Artificial Intelligence
TL;DRLooking for an alternative to Cognigy? This guide compares the top 10 Cognigy competitors for customer support, including Capacity, Kore.ai, and Zendesk. We’ll cover their: Features Pros Cons User reviews Whether you need no-code chatbot builders, advanced voice...
Customer Support
HR & Ops
IT Support
Sales & Marketing
