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Top 5 Ways Customers Benefit From Chatbots

Top 5 Ways Customers Benefit From Chatbots

by Karaline Venezia | Jan 5, 2021

Chatbots are increasingly popular tools for 24/7 customer support. Read more about the key advantages chatbots offer customers.

5 Reasons Why Advances in NLP Can Enhance a Helpdesk

5 Reasons Why Advances in NLP Can Enhance a Helpdesk

by Dave Costenaro | Oct 26, 2020

Ever asked yourself about the advantages of Natural Language Processing (NLP)? We listed 5 advantages in this article!

Change Champions: Overcoming Objections to Cloud Services

Change Champions: Overcoming Objections to Cloud Services

by Justin Schmidt | Feb 12, 2020

Cloud storage makes organizational knowledge more secure and accessible at a lower cost than local solutions.

CX Upgraded: Customer Experience Tools For the Future

CX Upgraded: Customer Experience Tools For the Future

by Jake Hopkins | Jan 21, 2020

A great customer experience (CX) is a must-have for SMBs and enterprises alike.

What Slows Down the Mortgage Process (and How to Speed it Up)

What Slows Down the Mortgage Process (and How to Speed it Up)

by Mark Feigenbutz | Sep 9, 2019

Closing loans faster is never a bad idea, as long as you have all the tools you need to get it done.

Roll Up Your Sleeves for Some NLP Modeling

Roll Up Your Sleeves for Some NLP Modeling

by Dave Costenaro | Dec 6, 2018

At Capacity, we use a flexible natural language chat interface as a gateway to the entire universe of company intelligence.

New AI Model Exceeds Human Performance at Question Answering

New AI Model Exceeds Human Performance at Question Answering

by Dave Costenaro | Nov 21, 2018

Machine learning techniques have captured the public’s imagination by making huge strides in the computer vision field.

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About Capacity

Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.

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