Internal teams and external customers can benefit from an AI-powered helpdesk solution.
We’re spotlighting our Customer Success team to see how they use the Capacity platform to find answers instantly and automate workflows.
Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own HR and Finance team.
See how automation technology helps SaaS companies improve the customer experience by offering a system to streamline processes and tasks
Freshdesk and Zendesk offer a wide array of features that are constantly evolving. See how they stack up.
Check out how we defuse concerns that go along with our most common questions and objections.
Excellent customer service is more important than ever. Learn how Capacity can support your online customer services
Support automation can make a big impact on your support team. Discover how automation can integrate with your helpdesk, livechat, and more.
The right helpdesk partner can make a great impact on your customer experience as well as employee satisfaction.
Ever asked yourself about the advantages of Natural Language Processing (NLP)? We listed 5 advantages in this article!
Since we’re all about simplifying processes and productivity, we shared answers to some of our most frequently asked questions.
In the wake of COVID-19, support teams around the world are investing in AI-powered tools that allow teams to scale quickly.