The possibilities are endless when it comes to AI in the workplace. Learn more about the 3 parts of support automation: Self-Service, Agent Assist, and Campaigns & Workflows.
4 Questions to Ask a Potential AI Partner
The right partner should be working hand-in-hand with you to develop an AI roadmap for your future. Here are 4 questions to ask any new AI vendor.
4 Questions to Ask Yourself to Get Started with Automation
Start to build an effective AI strategy at your organization by considering these 4 questions.
4 Ways to Make the Case for an AI Roadmap
Change isn’t easy, but smart business leaders know that AI is essential technology for the future of work. Try these 4 strategies for making the case for AI at your organization.
3 Types of Support Automation and How AI for Work Can Help Your Business
Support automation can help businesses improve productivity, reduce expenses, and achieve better experiences for customers and employees alike.
Capacity Launches AIAssessment.com to Help Companies Get Started with AI
Capacity’s new customized AI Assessment helps companies identify opportunities, prioritize solutions and implement new technology.Â
How Capacity Uses Capacity: Featuring Our Customer Success Team
We’re spotlighting our Customer Success team to see how they use the Capacity platform to find answers instantly and automate workflows.
How Our Engineering Team Uses the Product they Built
See how Capacity’s Engineering team uses the Capacity platform to automate processes and get instant answers to FAQs.
How Capacity Uses Capacity: Featuring our HR and Finance Team
Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own HR and Finance team.
5 Mortgage Lending Problems Solved With AI and Automation
Mortgage lenders are constantly bogged down with shoulder taps, repetitive tasks, and other problems that arise during loan origination and servicing.Â
4 Crucial Steps to Automate Your SaaS Business
See how automation technology helps SaaS companies improve the customer experience by offering a system to streamline processes and tasks
Automating Your Business: Next Move, Inc. Success Story
Learn how Next Move has transformed their business by implementing our AI-powered support automation platform.