capacity logo
  • Platform
    • ANSWER
      • Cobrowse
      • Cloud Drive
      • Helpdesk
      • Knowledge Base
      • LiveChat
      • Surveys
    • AUTOMATE
      • Guided Conversations
      • Document Processing
      • RPA
      • Session Replay
      • Workflows
    • BUILD
      • Articles
      • Apps
      • CapacityDB
      • Developer Platform
      • Interfaces
      • LiveDB
    • HOW IT WORKS
      • Discover how we answer questions, automate tasks, and build solutions to any business challenge.
      • Learn More
  • Use Case
    • CUSTOMER TEAMS
      • Customer Support
      • Contact Center
      • See All
    • INTERNAL TEAMS
      • Employee Experience
      • Human Resources
      • See All
    • INDUSTRIES
      • Mortgage

        AI solutions for borrowers and loan officers

      • Education

        Improve student outcomes at a lower cost

      • Software

        Drive engagement on your platform

      • Insurance

        Automate support for the insurance industry

      • See All
  • Pricing
  • Customers
    • ㅤ
      • A Letter From Our CEO

        Hear directly from David Karandish

      • Customer Onboarding Process

        Let’s help you get started

      • Customer Success Stories

        Read success stories of our customers

    • ㅤ
    • ㅤ
      • PRMG CUSTOMER SPOTLIGHT

        Discover how PRMG is using Capacity to deflect 1000s of tickets each week and freeing their team up to close more loans.

      • Learn More
  • Resources
    • GUIDES: A – E
      • AI and Automation in Higher Education
      • AI and Automation in Mortgage
      • Chatbots
      • Cloud Storage
      • Customer Experience
      • Digital Transformation
      • Employee Experience
      • Enterprise AI
      • Enterprise Search
    • GUIDES: F – Z
      • Future of Work
      • Helpdesk Solutions
      • Intelligent Document Processing
      • Knowledge Management
      • Rpa and Workflows
      • Support Automation
    • LIBRARY
      • Blog
      • FAQ
      • Podcast
      • Resources
      • Support
      • Status
  • Company
    • Careers
    • Contact Us
    • Ethics
    • Partners
    • Press
    • Security
Log in Create an Account
  • Platform
    • Answer
      • Cloud Drive
      • Cobrowse
      • Help Desk
      • Knowledge Base
      • Live Chat
      • Surveys
    • Automate
      • Guided Conversations
      • Intelligent Document Processing
      • Session Replay
      • Workflows
    • Build
      • App Center
      • CapacityDB
      • Dev Platform
      • Interface Platform
      • LiveDB
      • Articles
  • Use Cases
    • Customer Teams
      • Customer Support
      • Contact Center
      • See All
    • Internal Teams
      • Employee Experience
      • Human Resources
      • See All
    • Industries
      • Mortgage
      • Education
      • Software
      • Insurance
      • See All
  • Pricing
  • Customers
    • Letter from our CEO
    • Customer Onboarding
    • Customer Success Stories
  • Resources
    • Guides: A-E
      • AI and Automation in Higher Education
      • AI and Automation in Mortgage
      • Chatbots
      • Cloud Storage
      • Customer Experience
      • Digital Transformation
      • Employee Experience
      • Enterprise AI
      • Enterprise Search
    • Guides: F-Z
      • Future of Work
      • Helpdesk Solutions
      • Intelligent Document Processing
      • Knowledge Management
      • Podcast
      • RPA and Workflows
      • Support Automation
    • Library
      • FAQ
      • Resource Library
      • Support
      • Status
  • Company
    • About Us
    • Careers
    • Contact Us
    • Ethics in AI
    • Partners
    • Security
    • All Press
How Our Engineering Team Uses the Product they Built

How Our Engineering Team Uses the Product they Built

by Emily Atchison | Nov 1, 2022

See how Capacity’s Engineering team uses the Capacity platform to automate processes and get instant answers to FAQs.

How Capacity Uses Capacity: Featuring Our Customer Success Team

How Capacity Uses Capacity: Featuring Our Customer Success Team

by Emily Atchison | Sep 16, 2022

We’re spotlighting our Customer Success team to see how they use the Capacity platform to find answers instantly and automate workflows.

How Capacity Uses Capacity: Featuring our HR and Finance Team

How Capacity Uses Capacity: Featuring our HR and Finance Team

by Emily Atchison | Aug 11, 2022

Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own HR and Finance team.

5 Mortgage Lending Problems Solved With AI and Automation

5 Mortgage Lending Problems Solved With AI and Automation

by Anthony Heumann | Aug 3, 2022

Mortgage lenders are constantly bogged down with shoulder taps, repetitive tasks, and other problems that arise during loan origination and servicing. 

4 Crucial Steps to Automate Your SaaS Business

4 Crucial Steps to Automate Your SaaS Business

by Emily Atchison | Jul 18, 2022

See how automation technology helps SaaS companies improve the customer experience by offering a system to streamline processes and tasks

Automating Your Business: Next Move, Inc. Success Story

Automating Your Business: Next Move, Inc. Success Story

by Emily Atchison | Jun 17, 2022

Learn how Next Move has transformed their business by implementing our AI-powered support automation platform.

Freshdesk vs. Zendesk: Which Helpdesk Is Best?

Freshdesk vs. Zendesk: Which Helpdesk Is Best?

by Joe Sullivan | Mar 2, 2022

Freshdesk and Zendesk offer a wide array of features that are constantly evolving. See how they stack up.

How Capacity Stands Up to Expectations in the Face of Objections

How Capacity Stands Up to Expectations in the Face of Objections

by Justin Schmidt | Jan 11, 2022

Check out how we defuse concerns that go along with our most common questions and objections.

Benefits of Automation in Clinical Trial Recruitment

Benefits of Automation in Clinical Trial Recruitment

by Justin Schmidt | Oct 4, 2021

Successful clinical trial recruitment involves many steps to choose participants. Automation increases the efficiency of the process.

6 Skills Achievable By Integrating Capacity and Encompass

6 Skills Achievable By Integrating Capacity and Encompass

by Karaline Venezia | Jul 2, 2021

Explore six straightforward skills that loan officers can use to save time with the Encompass and Capacity integration.

Why Chatbots Accelerate Trust

Why Chatbots Accelerate Trust

by David Karandish | Jun 17, 2021

When implemented correctly, chatbots powered by automation have the power to transform business operations and exceed expectations.

What is Edtech and How is it Evolving

What is Edtech and How is it Evolving

by Kyle Hubert | Jun 9, 2021

Discover what EdTech is and how has it evolved in the last few years. We’ll provide examples of its advancements today and into the future.

« Older Entries

Looking to maximize your team’s capacity?

We’d love to show you how the Capacity platform can boost revenue, increase productivity, and ensure compliance.

Create an Account
Request a Demo
Capacity logo in white
Company
Resources
Industries
About Us
Blog
Banking
Careers
Support
Education
Contact Us
Status
Industrial & Manufacturing
Events
FAQ
Insurance & Reinsurance
Ethics in AI
Mortgage
Partners
Software
Press Room
Wealth Management

About Capacity

Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.

Capacity instagram

Privacy Policy | Terms of Use

 

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settings Accept
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled

This is an necessary category.

Non Necessary

This is an non-necessary category.

Save & Accept