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  • Customer experience (CX) tools
    Read Time: 3 mins

    CX Upgraded: Customer Experience Tools For 2020 & Beyond

    A great customer experience (CX) is a must-have for SMBs and enterprises alike.
    Avatar
    Written by Jake Hopkins
  • Read Time: 3 mins

    Organize and Access Your Org’s Knowledge With Enterprise Searc...

    Enterprise search is an organized solution that stores and retrieves useful information that's owned by a business.
    Amanda Porter
    Written by Amanda Porter
  • Read Time: 3 mins

    Surprise & Delight: 3 Must-have Helpdesk Tools

    Check out what helpdesk features can have a meaningful ROI for your organization.
    Avatar
    Written by Jake Hopkins
  • Image of woman empowered by knowledge management.
    Read Time: 3 mins

    Empowered to Profit: 4 Ways Knowledge Management Delivers an ROI

    One benefit of deploying a knowledge management system (KMS) is the way it can drive sales and reduce expenses.
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    Written by Jake Hopkins
  • A photograph of lightbulbs to depict how helpdesks bring a new light into organizations.
    Read Time: 2 mins

    Not Just For Customers: How an Internal Helpdesk Will Revoluti...

    Deploying an internal helpdesk to assist internal teams will empower people with the support they need.
    Mark Feigenbutz
    Written by Mark Feigenbutz
  • An image of escalators. Process automation in real life.
    Read Time: 4 mins

    Process Automation: Capacity Empowers The Workforce With One P...

    In the age of digital transformation, it’s important to stay on top of the new and evolving technology.
    Avatar
    Written by Justin Schmidt
  • An image of two buckets, side by side.
    Read Time: 2 mins

    The Two Buckets of RPA Solutions

    If you use enterprise software, you’re probably aware that Robotic Process Automation (RPA) is sprouting up everywhere.
    Dave Costenaro
    Written by Dave Costenaro
  • An image of an employee using a glass wall to create a workflow.
    Read Time: 5 mins

    Workflow Empowerment: Bringing RPA, AI, and the Future of Work...

    Daniel Coyle’s The Culture Code is one of the seminal works regarding the way culture is developed in the workplace.
    David Karandish
    Written by David Karandish
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About Capacity

Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.

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