Support Automation Category Archives

5 Mortgage Lending Problems Solved With AI and Automation

by Anthony Heumann | Aug 3, 2022

Mortgage lenders are constantly bogged down with shoulder taps, repetitive tasks, and other problems that arise during loan origination and servicing.

Automating Your Business: Next Move, Inc. Success Story

by Emily Atchison | Jun 17, 2022

Learn how Next Move has transformed their business by implementing our AI-powered support automation platform.

3 Tips to Changing Habits and Getting Teams to Adopt Tech

by Gabriel Beer | Jun 13, 2022

Once you implement technology, it’s important to have a plan in place to get your team members to adopt it in their workday. Learn more

Mortgage Innovators 2022 Recap

by Josh Katz | May 9, 2022

The Capacity team attended Mortgage Innovators 2022 and learned how tech is changing the mortgage industry.

4 Key Takeaways from TMC Days, Miami Nights 2022

by Karaline Venezia | Mar 31, 2022

The Capacity team traveled to Miami for TMC Days, Miami Nights in March. They enjoyed many innovative sessions and insightful conversations.

How PRMG is Using MOBi to Automate Support Internally

by Emily Atchison | Mar 7, 2022

PRMG uses MOBi, their online business intelligence, to automate support and answer over 90% of all questions in 1.6 seconds.

MBA’s Independent Mortgage Bankers Conference 2022 Recap

by Anthony Heumann | Feb 9, 2022

Our team at Capacity started 2022 by attending MBA’s Independent Mortgage Bankers Conference 2022 in Nashville, TN.

The Empowered Loan Originator: 11 Ways to Close More Loans

by Gabriel Beer | Jan 25, 2022

There are tools available that can help you maximize your productivity and, ultimately, close more loans.

Digital Mortgage Virtual Demo Recap with Karaline Venezia

by Kyle Hubert | Dec 21, 2021

Karaline Venezia presented a demo of Capacity at Digital Mortgage and explained how Capacity can help get instant answers to common questions and assist with repetitive tasks.