eBook
AI is transforming contact centers. Cut call volume, and stay ahead.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
Start your free Capacity trial
by Team Capacity | Sep 30, 2019 | Artificial Intelligence, Digital Mortgage 2019, Mortgage Industry, Process Automation
We had a great time at the Digital Mortgage Conference, and we’re already looking forward to next year! We learned a ton about the current state of the mortgage industry from attending the sessions and talking with attendees. However, there were three points that...by Team Capacity | Sep 26, 2019 | HR Tech, Human Resources, Recruiting
Every organization has goals to grow, and without an HR team that’s dedicated to that growth, it won’t come easy. The HR team also needs time to focus on maintaining that growth in a scalable way. Ensuring the onboarding team is prepared to welcome the new...by Team Capacity | Sep 24, 2019 | Future of Work, HR Tech, Human Resources
As one of the industry’s leading independent events for more than 20 years, the HR Tech Conference never fails to help professionals build a strong network and feature cutting-edge tools for the HR and IT industry! Ahead of the HR Tech Conference, we were impressed...by Team Capacity | Sep 20, 2019 | HR Tech, Human Resources, Recruiting
Bringing on a new employee is always exciting. The department is thrilled for additional support, the new hire is ready for a new start, and the recruiting team is proud to fill another role. However, with all the celebration, the onboarding process can be an...by Team Capacity | Sep 18, 2019 | Artificial Intelligence, Digital Mortgage 2019, MBA 2019, Mortgage Industry, Process Automation
Loan officers have to be fact-based, especially since the government made compliance a requirement. While the guidelines make the process smoother for the consumer, it’s your job to adhere to the guidelines. It’s critical that loan officers and lending...