by marketing team | Jan 7, 2025 | Uncategorized
By Scott Litman, Capacity SVP & Formerly Founder of Lucy One year ago, Microsoft made a groundbreaking $10 billion investment into OpenAI, signaling their commitment to revolutionizing their enterprise solutions with generative AI capabilities. This ambitious move...
by marketing team | Dec 7, 2024 | Uncategorized
Electrolux, the 2nd largest home appliance manufacturer in the world who sells under a variety of brand names worldwide like Frigidaire and AEG, made the transformation to AI-powered virtual agents six months ago to automate more in their contact center. Ross Tudor,...
by marketing team | Nov 19, 2024 | Uncategorized
Many Nuance customers are looking for an alternative with on-premise Nuance end-of-life approaching in 2025. Some don’t want to – or can’t, because of compliance reasons – migrate to Microsoft’s Azure cloud. Others may be looking for a cheaper alternative or see tying...
by marketing team | Nov 13, 2024 | Uncategorized
The effective management and accessibility of corporate knowledge play a pivotal role in driving productivity and fostering seamless collaboration in the modern workplace. As organizations strive to optimize their operational efficiencies, the significance of...
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