by Team Capacity | Apr 28, 2020
In short, yes! Any business looking to make their knowledge base more organized and readily available can benefit from enterprise search software. By integrating an AI-powered solution like Capacity, teammates with permission can access vital information from anywhere...
by Team Capacity | Apr 28, 2020
While detailed breakdowns of the algorithms used by enterprise-level search engines such as Google or Bing aren’t widely available, there is a wide range of resources available online for individuals interested in designing their own semantic search solution.
by Team Capacity | Apr 28, 2020
Semantic search is the discipline of generating search results based on the user’s intent—not the exact language they used. Through the use of NLP, machine learning, location tracking, and other search-centric technologies, semantic search results improve over time as...
by Team Capacity | Apr 28, 2020
There are quite a few startups using natural language processing (NLP) for helpdesks, chatbots, knowledge base solutions, and more. While not all firms using NLP will share the information publicly, most state-of-the-art firms in the support automation space have...
by Team Capacity | Apr 28, 2020
Found in our Ultimate Guide to Chatbots, this is the definition of natural language processing: Natural language processing (NLP) is what gives chatbots the ability to comprehend both intent and conversational dialogue. It is also a type of artificial intelligence...
