by Team Capacity | Dec 10, 2024 | Contact Center
AI isn’t so new anymore, but plenty of business leaders are still learning the differences between various technologies – and importantly, learning when to implement different tools. AI can reduce support costs and increase efficiency across your business, but with...
by Team Capacity | Dec 5, 2024 | Contact Center
If you think today’s customers solely want support experiences live via phone; think again. What today’s customers want is a fast, easy resolution of their issue. And they want to do it on the channel of their choice. These rising customer expectations mean that...| Cookie | Duration | Description |
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| li_gc | 5 months 27 days | Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes. |
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