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AI is transforming contact centers. Cut call volume, and stay ahead.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
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by Team Capacity | Aug 11, 2022 | Artificial Intelligence, Automation, Helpdesks, How Capacity Uses Capacity, Human Resources, Workflows
Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own. The Capacity team uses the Capacity platform for self-service. This alleviates tedious tasks and automates processes, so our team can spend more time on...
by Team Capacity | Aug 3, 2022 | Automation, Mortgage Industry, Support Automation
Mortgage lenders are constantly bogged down with shoulder taps, repetitive tasks, and other problems that arise during loan origination and servicing. AI-powered automation solutions promise to make lending more efficient and streamlined than it’s ever been...