5 Reasons Why Advances in NLP Can Enhance a Helpdesk
One of the questions we get asked the most is “What are the advantages of Natural Language Processing (NLP)?” Helpdesks literally run on human language—adding organizational structure, keyword tags, workflows, and more to incoming questions and...
Nine EdTech Solutions That Simplify Remote Learning in Higher Ed
Schools of all levels have had to pivot quickly and remain flexible as they have shifted from in-person to online learning, and back again to in-person or hybrid learning models. As the education industry continues to adopt technology at a rapid pace, faculty,...
Our Most Frequently Asked Questions Answered
We encounter a lot of questions about what we do and how we do it. And since we’re all about simplifying processes and productivity, we thought it would be a great idea to put some of these answers on our blog for the world to see. If you’re interested in learning...