eBook
AI is transforming contact centers. Cut call volume, and stay ahead.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
Start your free Capacity trial
by Team Capacity | Dec 16, 2019 | Automation, Chatbot, Helpdesks
Customer requests are often prioritized over internal requests, however, leaving internal requests to collect dust often leads to inefficiencies in the workplace, wasted time, and negative employee experiences. Deploying an internal helpdesk to assist internal teams...by Team Capacity | Dec 10, 2019 | AI in the Workplace
Whether dictating grocery lists to Siri or discovering new shoes on Amazon as a result of our prior buying habits, artificial intelligence (AI) significantly improves our personal lives. Unfortunately, however, AI’s capabilities have yet to make their full impact on...by Team Capacity | Dec 10, 2019 | Artificial Intelligence, HR Tech, Human Resources
Implementing an AI solution is something many businesses talk about, but what’s often left out of the conversation is how to decide what AI product is right for your business. Our VP of Marketing, Justin Schmidt, decided to share his top AI sourcing tips in a recent...