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Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
by Team Capacity | Jun 9, 2020 | Chatbot, Productivity
Slack and Microsoft teams have been going back and forth in an attempt to best one another for a while. The most recent retort comes from Slack as it partnered with Amazon Chime for voice and video conferencing. However, regardless of the rivalry, both companies are...by Team Capacity | Jun 4, 2020 | Automation, Chatbot, Conference
Every year, companies prepare to attend and host them. Networking, learning, and demos fill the air. Badges are swiped, raffles are entered, sessions are attended, and happy hours are limitless. We’re talking about conferences, and since coronavirus, companies have...by Team Capacity | Jun 2, 2020 | Automation, Productivity
Our VP of Marketing, Justin Schmidt, recently shared 21 productivity hacks in a webinar hosted by HR.com. Since he only had an hour to go over the tips, we’re going to go into more detail about each hack and how to implement them into your daily lives. In this...