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AI is transforming contact centers. Cut call volume, and stay ahead.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
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by Alexa Schmitt Bugler | Oct 13, 2025 | AI in the Workplace, Automation
TL;DRAI in utilities allows providers to enhance customer support, streamline operations and meet fluctuating demand. Discover the benefits and challenges of using AI in utilities along with 8 real world examples that utility providers can learn from today. Artificial...
by Eglė Račkauskaitė | Oct 3, 2025 | AI in the Workplace
TL;DRBilling automation software streamlines invoicing, reduces errors, and keeps payments flowing smoothly. AI-powered automation in accounting can save your business an average of 40 hours annually. From salons to banks, any business can save time, cut costs, and...
by Eglė Račkauskaitė | Oct 3, 2025 | Automation, Chatbot, Customer Experience
TL;DRLead capture automation software collects, qualifies, and nurtures leads across channels like web, SMS, social, and email—without manual effort. With tools like Capacity, you can automate scheduling, outreach, personalized campaigns, and meet your customers where...
