Why Your Data Needs Human Supervision
How humans in the loop and data labelers strengthen data quality for machine learning and customer success. In its simplest term, data is just a collection of information. Both humans and computers gather data on a daily basis to make judgements that guide us through...
The Biggest Takeaways From Our COVID-Bot
After our first month of deployment, we wanted to take a moment to reflect on the COVID chatbot resource that our team launched with HR.com. Like many organizations, our team had to quickly pivot to ensure we stayed true to our mission of helping teams do their best...
Tech Success: 3 Fantastic Digital Transformation Examples
As artificial intelligence (AI) becomes synonymous with modern business, you’ll hear the term digital transformation a lot. If you’re not familiar, here is the definition borrowed from our Ultimate Guide to Digital Transformation: Incorporating new business...