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Capacity Earns Spot on G2’s 2024 Best Software Awards for AI Products and Customer Service Products

Capacity Earns Spot on G2’s 2024 Best Software Awards for AI Products and Customer Service Products

by Team Capacity | Feb 9, 2024 | Awards

Capacity, a support automation platform, has been named to G2’s 2024 Best Software Awards, placing in the Top 50 of the AI Products and Customer Service Products lists. As the world’s largest and most trusted software marketplace, G2 is visited by 90 million software...
How AI for High Ticket Volume Helps Support Teams During Emergencies

How AI for High Ticket Volume Helps Support Teams During Emergencies

by Team Capacity | Feb 1, 2024 | Helpdesks

In the wake of paradigm-shifting events, businesses are often forced to reexamine certain strategies. This is particularly true when it comes to customer support. For consumers, resolving product or service issues in the midst of an already stressful situation can...

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