by Team Capacity | Sep 12, 2025 | Artificial Intelligence
Capacity has announced the acquisition of KLaunch, a conversational AI company that helps government, healthcare, nonprofit and sports and entertainment companies better connect with their customers. The acquisition deepens Capacity’s conversational AI...
by Carey Morgan | Aug 4, 2025 | Artificial Intelligence
In a recent episode of Reimagining the Contact Center, host Mark Bernstein sits down with Capacity CEO, David Karandish, for a thought-provoking conversation that starts with the evolution of Contact Centers and ends up diving deep into the future of work, AI, and...
by Carey Morgan | Jul 10, 2025 | Artificial Intelligence
Capacity’s Chief Revenue Officer, Karaline Venezia, recently sat down with Jason Lowe, host of AI diatribe leader looking to discuss AI adoption hesitations and opportunities for businesses. In the interview she offers real-world solutions to help organizations across...
by Carey Morgan | Jul 9, 2025 | Artificial Intelligence
Big news! Capacity has once again been named to the KMWorld AI 100 list. The list recognizes companies at the leading edge of innovation in AI-powered knowledge management. Capacity’s AI-powered support automation platform connects entire tech stacks to answer...
by Team Capacity | Apr 8, 2025 | Artificial Intelligence
Keeping up with AI headlines can feel like a full-time job, but if you want to understand the future of support automation, you’ve landed in the right place. In our latest webinar with CEO David Karandish, we took a deep dive into the future of support and...
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