How Capacity and Daxko Use AI to Help Nonprofits Do More With Less
Many nonprofits know the struggle: limited resources and growing demands that get in the way of their true mission, serving their communities. But emerging technologies like AI offer nonprofits real, cost-effective strategies to work more efficiently across the entire...
Enhancing Auto Dealership Service Departments with AI-Powered Voice Scheduling
While many dealerships have embraced automated scheduling online, a significant opportunity lies untapped in AI-powered voice scheduling. This specific application of AI technology stands to redefine customer service experiences in auto dealerships. The Untapped...
Copilot is not Knowledge Management
By Scott Litman, Capacity SVP & Formerly Founder of Lucy One year ago, Microsoft made a groundbreaking $10 billion investment into OpenAI, signaling their commitment to revolutionizing their enterprise solutions with generative AI capabilities. This ambitious move...