Capacity Named 2024 Speech Industry Award Winner
We’re excited to announce that Speech Technology Magazine has named Capacity one of their 2024 Speech Industry Award Winners. The speech industry awards recognize speech technology developers and vendors who “demonstrate how artificial intelligence has transitioned...
Customer Service vs Customer Experience: What’s the Difference?
Without customers, your business wouldn’t exist. But their expectations can be tough to meet and surpass, especially with a busy team. It’s not enough just to serve your customers—you need to make sure they’re satisfied with how you serve them, too. Customer service...