Featured Customer Story
How Culligan Water generated $650K in 60 Days with SMS AI virtual agents.
Customer Success at a Glance
Thrasio saves $260K with Capacity's 100% auto QA and CSATai tools.
Callzilla increases call accuracy with Capacity's Agent Assist.
NRTC decreases attrition by 32% with Capacity conversation intelligence.
Sono Bello gains $1.5M in monthly tevenue with SMS virtual agents.
DSW saves $1.5M in support costs with AI voice and SMS agents.
AAA deflects 30M Calls using Capacity's omnichannel AI agents.
Valvoline decreases AHT by 20 seconds with SMS AI virtual agents.
YMCA of Greater Dayton serves members faster by deflecting 5900+ inquiries per week.
ScS saves $260K annually with SMS.
BCU saves $100K+ in annual labor savings with Capacity Auto QA.
Peak Credit Union improves call quality with Capacity
West Community Credit Union reduces phone expenses by 20% with AI deflection.
Penske confirms 1,000+ reservations each month with AI automation.
SECO Energy reduces cost per call by 66% with AI virtual agents.
Brightree drives $1.88m in patient collections with AI agents.
Choice Hotels saves $1.65M with call routing and virtual agents.
PacSun resolves 85% of customer inquiries with virtual agents.
Culligan Water generates $650K in 60 Days with SMS AI virtual agents.
AnnieMac streamlines GSE Search by answering 90% of LO Questions with AI.
Maryville University answers 6000+ student questions with AI.
The Mortgage Collaborative saves 80 hours per event using AI and automation.
Festival of Nations automatically answers over 90% of questions from event attendees.
PRMG Uses Capacity to support over 900 internal staff.
Capacity gives London Gatwick Airport a voice with AI.
How Johnsonville uses AI to transform work and unlock insights.
V.I.P. Mortgage automates onboarding and underwriting with AI.
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