Choosing an Automation Partner

Partner with Capacity to streamline everyday processes, reduce operating costs, and increase employee and customer satisfaction.

Why Companies Choose Capacity

  • With EXL widely recognized as a thought leader in tech, operations management, and analytics, we’re proud to be its support automation platform of choice. According to our most recent data, Capacity is deflecting more than 400 questions a week—saving EXL teammates time and freeing up the HR staff for higher ROI activities. Discover how.

  • Paramount Residential Mortgage Group Inc. (PRMG) is on a mission to provide customers with innovative products, cutting edge technology, and industry-leading customer service. PRMG partnered with Capacity to streamline the lending process, answer all refinancing questions and concerns for their borrowers, and support their loan originators and operational employees along the way.

  • Maryville University’s vision is to be the innovative leader in higher education promoting a revolution in student learning that expands access and opportunities for all. In 2019, Maryville University teamed up with Capacity to make its vision a reality by automating incoming inquiries, the staff’s processes, and student’s decisions. Learn more.

Customers in the Spotlight

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