From Vision to Value: Identifying AI Opportunities That Drive Real Impact
Capacity x Creovai at CCW Nashville
You’ve never seen agent assist technology like this before. At CCW Nashville, discover the most comprehensive customer support platform on the market: Capacity. Since acquiring Creovai, Capacity is now able to automate QA, analyze 100% of customer conversations,...
Meevo Live! was a great success — and if you’re ready to move beyond last minute chaos like lost booking opportunities, after-hours inquiries, and constant calls, you’re in the right place. Capacity’s Virtual Agents for Beauty help salons:✨ Answer client questions...
TMC Fall
This September at TMC Fall, use a virtual agent to get the most out of the event and hear the power of AI firsthand. Capacity’s TMC virtual agent can help you get in touch with a vendor, find the best speaking sessions, or even recommend things to do around...
AI at Work: a Look Inside Johnsonville’s Approach
Smarter Voice, Better CX: Cost-Saving Innovation with Capacity
Use automation to transform your contact center with Voice Virtual Agents! Watch Capacity CEO and Co-founder David Karandish showcase a first look at our enhanced Voice capabilities, which use best-in-class AI across channels to reduce costs and boost satisfaction....
Smarter Coaching, Better Results: How AI is Transforming Agent Performance in the Contact Center
Meet us at NICE Interactions!
Will you be at NICE Interactions this year? You’re already leading the way in customer experience. Take it even further with your SMS offerings. Meet your customers where they are with 1:1 or 1:Many conversational support: ⭐ Bring AI to SMS with Text Bots and...
From Clicks to Customers: How Culligan Generated $250K with SMS Virtual Agents in 30 Days
SMS has generated new revenue in just 30 days for our customer Culligan. Watch our recent conversation with Iqbal Brainch, VP of Marketing and Digital at Culligan, to learn how Culligan is creating revenue, converting more customers, and increasing brand awareness...
Meet us at CCW Las Vegas 2025!
Ready for a blast to the past that rockets your contact center into the future? Whether a small business or a major organization, everyone can harness AI to improve customer relationships and reduce costs. The easiest place to start? Automating customer support....