The CX Build Lab: Capacity at CCW 2026
Some assembly required. Heading to CCW Las Vegas 2026? Stop by Capacity's CX Build Lab to find the perfect building blocks to consistent, cost-effective support. Fight together the right pieces in the right places, and watch customer experience skyrocket while team...
AI is Here, Now What? A Practical Guide for Executive Leadership
Building Better CX: Capacity’s 2026 Roadmap
From Vision to Value: Identifying AI Opportunities That Drive Real Impact
Capacity x Creovai at CCW Nashville
You’ve never seen agent assist technology like this before. At CCW Nashville, discover the most comprehensive customer support platform on the market: Capacity. Since acquiring Creovai, Capacity is now able to automate QA, analyze 100% of customer conversations,...
Meevo Live! was a great success — and if you’re ready to move beyond last minute chaos like lost booking opportunities, after-hours inquiries, and constant calls, you’re in the right place. Capacity’s Virtual Agents for Beauty help salons:✨ Answer client questions...
TMC Fall
This September at TMC Fall, use a virtual agent to get the most out of the event and hear the power of AI firsthand. Capacity’s TMC virtual agent can help you get in touch with a vendor, find the best speaking sessions, or even recommend things to do around...
AI at Work: a Look Inside Johnsonville’s Approach
Smarter Voice, Better CX: Cost-Saving Innovation with Capacity
Use automation to transform your contact center with Voice Virtual Agents! Watch Capacity CEO and Co-founder David Karandish showcase a first look at our enhanced Voice capabilities, which use best-in-class AI across channels to reduce costs and boost satisfaction....















































