by Team Capacity | Mar 17, 2021
Concerning customer retention analysis, it’s essential to consider lost revenue, lost upsell opportunities, and the cost of customer acquisition. Adding these numbers gives you the cost of customer churn. However, you must focus on both preventing customer churn...
by Team Capacity | Mar 17, 2021
Enterprise AI is necessary for fraud detection and prevention as it can recognize patterns, exceptions, and outliers that deviate from the norm. With the deluge of data, AI is the only tool that can sort through the mountain and find sophisticated anomalies. Moreover,...
by Team Capacity | Mar 17, 2021
Anti-money laundering (AML) is a significant issue as money laundering will negatively impact every company affected by it in various ways from hefty penalties to the worst case scenario of forced business closure. The good news is Enterprise AI offers better accuracy...
by Team Capacity | Mar 17, 2021
Customer churn shouldn’t require intricate detective work and skills. The perfect space for Enterprise AI is identifying points of customer churn and automating customer responses to help prevent churn. It’s certainly much easier to retain a customer base than to...
by Team Capacity | Mar 17, 2021
While the regulatory environment is often the elephant in the room, it doesn’t have to be. Whether it’s the GDPR, the CCPA, TPRM, HIPAA, or something else, regulations are on the rise. It makes sense to expect more regulations down the road and to plan...
